PRIVACY

1. INTRODUCTION

This privacy policy (“Policy”) describes how The Jump Rope Company Ltd. (Company No. 13266881), of Studio 16, Sutherland Institute, Lightwood Road, Longton, Staffordshire, ST3 4HY (“we”, “us”, “our”) collect, use, disclose and protect personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.

We are the data controller responsible for your personal data. Please read this Policy carefully. If you have any questions, you may contact us at info@thejumpropecoachchris.com.
By using our website or services you accept the terms of this Policy and any other documents referred to in it. We may change this Policy from time to time — you should review it periodically.

2. WHO THIS PRIVACY POLICY APPLIES TO

This Policy applies to all individuals whose personal data we collect and use in the course of our business, including (but not limited to):
(a) customers
(b) suppliers
(c) service-providers
(d) enquirers, complainants
(e) visitors to our website
(f) subscribers to our newsletter
(g) our business contacts
(h) people who attend our events

3. WHAT PERSONAL DATA WE COLLECT & WHY

We may collect, use and disclose your personal data in order for us to operate our business and provide our services, including but not limited to:
(a) processing orders, sales and advertisements of our products
(b) fulfilling our contractual obligations to you
(c) processing online orders
(d) creating and maintaining an online profile for you
(e) maintaining our own accounts and records
(f) carrying out market research or satisfaction surveys
(g) analysing consumer choices
(h) providing marketing and other information, products or services to you which you request or which we believe may interest you (subject to your preferences)

In addition:

  • When you place an order via our website we engage reputable third-party payment, fulfilment or accounting providers (e.g., PayPal, Stripe, Xero) and may share necessary information (such as name, address, payment card authorisation) with them.

  • We use digital platforms and infrastructure such as Firebase and Google Cloud Platform (GCP) for data storage and processing, and website hosting via Squarespace.

  • Where relevant, we use analytics tools and cookies to understand how visitors use our website.

4. LAWFUL BASES FOR PROCESSING

We process your personal data on one or more of the following legal bases:

  • To perform a contract with you (for example supplying products or services).

  • To comply with a legal obligation.

  • For our legitimate interests (for example running and improving our business, preventing fraud, marketing to existing customers) provided those interests are not overridden by your rights or interests.

  • With your consent (for example receiving email marketing).

5. MARKETING

Where you have expressly consented, we may use your information (or allow selected third-parties to use it) to provide you with information about products, promotions and special offers which may interest you by email, post or telephone.
You have the right to ask us not to process your personal data for marketing purposes at any time by: – ticking or not ticking the relevant box on our forms; or – contacting us at info@thejumpropecoachchris.com or via an “unsubscribe” link in our emails.

6. DISCLOSURE OF YOUR PERSONAL DATA TO OTHERS

We may disclose your personal data to third parties in the following circumstances:
(a) If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us will be one of the transferred assets.
(b) If we are under a duty to disclose or share your personal data in order to comply with a legal obligation, or to enforce or apply this Policy or any other agreement with you.
(c) To protect the rights, property or safety of The Jump Rope Company Ltd, our customers, or others. This may include exchanging information with other companies or organisations for the purposes of fraud protection or credit risk reduction.
(d) To our service-providers or data processors (for example Firebase, Google Cloud Platform, Squarespace, PayPal, Stripe, Xero) who assist us in providing our services — in each case those parties are under strict obligations of confidentiality, data-security and only process data on our instructions.

7. INTERNATIONAL TRANSFERS

Where your personal data is transferred outside the UK (for example to a processor or infrastructure provider based outside the UK), we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or adequacy decisions, in order to protect your data.

8. HOW LONG WE KEEP YOUR PERSONAL DATA

We will retain your personal data for as long as is reasonably necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Typically our retention period will be up to 7 years after your last interaction with us (e.g., to comply with tax or accounting obligations), unless otherwise stated or lawful to retain longer.

9. HOW WE PROTECT YOUR PERSONAL DATA

We are strongly committed to data security. We take reasonable and appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful access, loss, misuse, alteration or corruption. Examples include secure servers, encryption, access controls, regular security reviews and restricted access.
Please be aware that the transmission of information via the internet is never completely secure — if you transmit data to us via our website you do so at your own risk.

10. YOUR DATA-PROTECTION RIGHTS

Under the UK GDPR, you have the following rights:

  • Right to be informed – you have the right to know how your data is being used.

  • Right of access – you have the right to obtain a copy of your personal data.

  • Right to rectification – you have the right to ask us to correct inaccurate or incomplete data.

  • Right to erasure (right to be forgotten) – you have the right to ask us to delete your data in certain circumstances.

  • Right to restrict processing – you may ask us to limit how we use your personal data.

  • Right to data portability – you may request a machine-readable copy of your data, and ask us to transfer it to another organisation where technically feasible.

  • Right to object – you may object to our processing of your data on grounds of our legitimate interests or for direct marketing.

  • Rights in relation to automated decision-making and profiling – where applicable you may have rights in respect of decisions made solely by automated means.

To exercise any of these rights, please contact us at info@thejumpropecoachchris.com.
If you are unhappy with how we handle your personal data you may also complain to the UK’s supervisory authority, the Information Commissioner’s Office (ICO): www.ico.org.uk or call 0303 123 1113.

11. UPDATING YOUR PERSONAL DATA

Subject to applicable exemptions, you are entitled to see the personal data we hold about you and to request corrections or updates. You may also update your marketing preferences by contacting us at info@thejumpropecoachchris.com.

12. COOKIES, WEBSITE ANALYTICS & AUTOMATED DECISION-MAKING

We use cookies and analytics tools (for example Google Analytics) to understand how our website is used.
You can manage or disable cookies via your browser settings.
We do not use decisions made about you by automated means which produce legal or similarly significant effects on you (unless otherwise notified).
Where profiling or automated decision-making applies, you will be notified and have a right to object.

13. UK TRANSFER AND PROCESSING INFRASTRUCTURE

As part of our operations we use infrastructure and services such as Firebase, Google Cloud Platform (GCP), Squarespace, PayPal, Stripe and Xero. These providers may store or process your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with our obligations.
The categories of data processed by them include identifiers, contact details, payment and transactional information, and usage analytics. These platforms act either as data processors on our behalf or hold data under our control.

14. CHANGES TO THIS PRIVACY POLICY

We keep this Policy under review and will update it at least annually, or sooner if a change in national guidance or our circumstances requires it.
We will make the updated Policy available on our website and clearly publicise any material changes.
This version is effective from: 04/11/2025

15. CONTACT US

If you have any queries about this Policy or how we handle your personal data, please contact us at:
Email: info@thejumpropecoachchris.com
Address: Studio 16, Sutherland Institute, Lightwood Road, Longton, Staffordshire, ST3 4HY
Company No.: 13266881